If you have an item that needs to be returned please contact your
sales representative or the ecommerce department by phone for
instructions. Returns will be refunded in the form they were purchased
within 3-6 business days after item is received.
Unopened and Unused Items
Unopened
items may be returned within 10 days of receiving item. If item was
purchased locally it may be returned for full refund, if item was
delivered cost of pick-up and delivery will not be covered. If item was
shipped, the actual costs of outbound and inbound shipping will not be
covered, even if item was "free shipping". We can help offer discounted
rates on returned items but not packaging.
Opened and Unused Items
Items
that have been opened and not used may be returned within 10 days of
receiving item, if in resalable condition. All returned items are
subject to a 10% restocking fee for inspection, cleaning and
repackaging. Items that have been shipped will not have inbound or
outbound shipping costs refunded, even if item was "free shipping". We
can help offer discounted rates on returned items but customer is
responsible for packaging. *Unless manufacturer specified return policy*
Defective Product
Generator Power Equipment accept returns on "defective" products. These items must be
taken to a local service center to get a recommended letter under
warranty. Generator Power Equipment will bound the return fee from your
location. And then we will arrange all document needed to claim the
warranty to Manufacturer including recommended letter from your local
service center. Arley Best Mowers will be responsible with Defective
Product 100% for make sure all customer satisfied.
Damaged Product
Generator Power Equipment accept returns on damaged equipment. Please note, Generator Power Equipment only accept damaged equipment if you receive the damaged
because the shipping. ( Secure Payment Warranty PayPal )
Cancelled Orders
No
charges or loss will be applied as long as orders are cancelled before
items ship. If items has shipped standard return policies apply.
Further information
Call us: +62 821-2438-5704
Email : info@generatorpowerequipment.com